Complaints

Complaints Procedure

We aspire to provide the highest standard of care possible and to make your visist as pleasant as we can. However, if you have a complaint or any concerns about the service you have received from either myself or any of my staff, please let me know. For such circumstances, we have a complaints procedure in place.

Complaints procedure and contact information:
Write to me:

Tony Betts Physiotherapy
127 Harley Street
London
W1G 6AZ

If you are dissatisfied with the result of our investigation, you can write to my professional body:

Chartered Society of Physiotherapy
14 Bedford Row
London
WC1R 4ED
www.csp.org.uk

Please be assured that all of your comments and suggestions will be dealt with in a confidential and sensitive manner.